Frequently Asked Questions

Cold chain is the process of transporting, storing and handling temperature-sensitive products from the point of manufacturing to the end-user.

From extreme heat to cold freeze. Our products maintain the cargo’s core temperature by slowing down the drop rate. We are providing a wide range of advanced thermal materials that fit your exact needs, each optimized for use in different circumstances.

They do. Our range of engineered packaging solutions has been designed and rigorously tested to ensure the cold chain can be maintained with confidence. Please visit our testing section here and ask our sales team for a performance report.

Yes, it can for a passive insulation. We know that refrigerated units are a very costly solution. Most of our customers can replace them with our thermal packaging solutions. Depending on the needs, other customers will use our temperature protection products during loading and unloading (from cold storage to refrigerated truck, on the tarmac, etc.). In this scenario, our products turn into a “secondary” protection to maintain the cold chain.

Yes. We ensure that most of our products can be installed in under 5 minutes on the first try. No need to hire a particular contractor or to follow training: watching a short DIY video will be more than enough. Check out our video page here.

Yes, we ship worldwide, and we have reduced rates with our Couriers partners for doing so.